How to mold managers that propel your business success
Here’s a shocking fact of U.S. businesses: Leadership training doesn’t typically happen until managers have been on the job for some 10 years. I think it’s easy to understand why this is so. Very often individuals sort of “morph” or evolve into management positions. It can happen several different ways: The organization grows and a […]
read moreCheck out this sophisticated scam to celebrate World Password Day
Question: When can losing weight and increasing your level of fitness lead to identity theft? Answer: When you use one of the super popular apps to track your diet and exercise. About 150 million MyFitnessPal users had their email addresses and login information hacked back in February. The breach put user names, email addresses, and […]
read moreUse artificial intelligence to boost your customer service emotional intelligence
Oblivious. Out to lunch. Insensitive. Preoccupied. Unobservant. We’ve all suffered from these lapses at one time or another. They are worse for some people yet others seem to be able to avoid these pitfalls almost all of the time. You know when you’re dealing with someone who is oblivious to your condition. You could be […]
read moreSmall business survey affirms positive U.S. economic outlook
I think Wells Fargo and Gallup could have used a Magic Eight Ball to summarize the findings of their most recent Small Business Index Scores: Outlook good. The 2018 Q1 index came in at 106, down merely one point from its decade-high level of 107 notched in the final quarter of 2017. Some highlights of […]
read moreThis week in small business: Make your own reality, optimize mental health, and boost sales
This week’s batch of content from around the Interweb is almost magical. Learn how to create your own reality in four steps and do your online marketing in an hour a day! And those are just for starters… Leadership, management, and productivity Things got you down? Christine Comaford contends that you can craft your own […]
read moreFree Small Business Week Webinars Start Tuesday
The SBA and SCORE are hosting a free “Virtual Conference” during National Small Business Week. The events are scheduled for May 1 through May 3, running each day from 12:30 to 6:30 ET. The virtual conference will use the webinar format and you can register here. Below is a list of the webinars that will […]
read more